FAQ
What languages are supported by Knowess International?
Knowess International communicates and works in English, Italian and German.
Companies from which nations can apply for a service?
Knowess International operates internationally. Therefore, it is necessary to distinguish the mode and operation of the individual service, based on the field of territorial specialization and availability, to determine its feasibility.
Who can apply for services, access to courses and webinars, and enrollment in the Keys Excellence program?
- Hotel (all departments, incl. MICE)
- BB
- Camping / Glamping
- Restaurant and pub
- Catering service
- Bars
- Tourist agency and tour operator
- DMC
- Local and national tourist board
- Workers in the industry
How much does the first introductory counseling cost?
Introductory counseling is always free of charge.
How to set the minimum budget for a counseling service?
After the initial meeting, an appropriate offer with multiple options can be established to create alternatives for the client, with prices varying according to services.
Does consulting involve a long-term contract?
Upon request, the client can request a long-term contractual relationship involving several stages of counseling.
If the client prefers contractual flexibility, individual consultations can be booked according to needs and requirements.
How can payments be made?
The method of payment can be by bank account transfer or credit card.
For payment by credit card, an email will be sent containing a link which will permit to enter the card details and proceed to payment.
Furthermore, concerning the purchase of courses or webinars, the customer can pay directly online while booking.