Consulting for the hospitality industry

The hotel industry is vast, and a thorough analysis is often needed to get the most out of it. A professional assessment is also needed regarding management, marketing, and digital and sustainable possibilities. Based on the needs, it is possible to determine with the client what services are needed to achieve the goals.

Organization and management

  • Business analysis, including organization, operations and services
  • Quality improvement of services
  • Work strategy
  • Business organization
  • Business plan: creation and analysis
  • Organization of departments, job titles and functions
  • Business change management
  • Human capital analysis and recruiting support
  • Development and optimization of standard internal procedures
  • Operational and management planning for new opening
  • Accompaniment in the restructuring process

Market and popularity index

  • Revenue analysis
  • Market analysis
  • Benchmarking competition
  • Market entry strategy
  • Feasibility report
  • Cost reduction
  • Budget forecast
  • Analysis of reviews
  • Guest experience and guest journey evaluation
  • Mystery Guest

Marketing e communication

  • Social Media Marketing (content strategy)
  • Corporate identity and branding
  • Employer Branding
  • Corporate concept and philosophy
  • Target analysis and customer segmentation
  • Internal and external communication analysis

Digitalization and automation

  • Systems analysis and selection
  • New technologies and innovations
  • Automation and digitalization planning 

Environmental sustainability

  • Corporate sustainability analysis
  • Sustainable strategies for the company
  • Assessment of sustainable local possibilities
  • Decreasement of emissions
  • Climate change impact analysis

Get to know more about our special program Keys Excellence program for hotels. Or contact us for more information about consultancy services.

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