Consulting for tourism industry
Knowess International offers specific consulting services for tour operators, tourism agencies, DMCs and tourism boards. The service is proposed by pointing out the essential points to optimize operational efficiency, service quality and profitability. Our program:
Organization and management
- Territorial analysis and assessment, including cultural heritage and tourism possibilities
- Business analysis, including organization, operations and services
- Quality improvement of services
- Work strategy
- Business plan: creation and analysis
- Business change management
- Human capital analysis and recruitment support
- Development and optimization of standard internal procedures
Market and popularity index
- Market analysis
- Benchmarking competition
- Market entry strategy
- Feasibility report
- Cost reduction
- Analysis of reviews
- Guest´s experience evaluation
Marketing e communication
- Social Media Marketing (content strategy)
- Corporate identity and branding
- Employer Branding
- Corporate concept and philosophy
- Target analysis and customer segmentation
- Internal and external communication analysis
Digitalization and automation
- Systems analysis and selection
- New technologies and innovations
- Automation and digitalization planning
Environmental sustainability
- Assessment of sustainable local possibilities
- Decreasement of emissions
- Climate change impact analysis
Services for non-European tourism agencies
If you work in a non-Schengen country and want to organize tours for European tourists, we can identify the best options for an analysis of the tourist's sociocultural habits.
Otherwise, if your outcoming agency organizes European tours, we can provide all the information you need for itineraries, excursions and partners in Switzerland and Italy, with the purpose to simplify the operational organization, according to the target audience.
Here following our services:
European itineraries with focus on:
- Switzerland
- France
- Germany
- Italy
Information about partners and excursions
Toruist target analysis
Territorial analysis
